XRM

When I created a new online instance of Microsoft Dynamics CRM 2011, the first 3 characters of the CAPTCHA test were XRM!

Microsoft Specialist Sales Accreditation - CRM

I have finally passed the Microsoft Specialist Sales Accreditation - Customer Relationship Management exam!


I thought I'd take a break from the Standard Sales exam for ERP and managed to get 83%!

Microsoft Dynamics CRM 5 Password Change Part 2

Having installed the latest CTP-4 bits for Microsoft Dynamics CRM 2011, I ran into another problem when Windows Server 2008 forced a password change.

"Can not log on locally to C:\Program Files\Microsoft Dynamics CRM\CRMWeb as user administrator with virtual directory password"

Make the following changes to resolve this problem:

• Launch IIS Manager
• Select the "Microsoft Dynamics CRM" and click "Basic Settings..." from the Actions pane
• Click "Connect as..."
• Click "Set..."
• Enter updated credentials

You might also need to change the credentials for the SQL Server 2008 services if you get the following error:

"A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)"

Make the following changes to resolve this problem:

• Launch Services
• Double click "SQL Server ()" service
• Click Logon tab
• Enter updated credentials
• Repeat for all other SQL Server services